Moving can be an exciting yet stressful experience. No matter if you’re just moving nearby or to a different town, choosing the best moving company is key for an easy move. But lots of people make mistakes that can cause annoyance, surprise expenses, or even broken stuff. To assist you in this task, we’ve created a checklist of ten common mistakes to avoid when hiring a moving company.
1. Inadequate research materials
The biggest mistake that people make is not doing proper research. It’s easy to pick the first company that pops up in an online search, but this approach can backfire. Take your time to read their reviews on platforms like Yelp or Google, view their ratings with the Better Business Bureau, and ask your friends and family if they know anyone who has previously used them. A little research can help a person find a reputable company with a history of satisfied customers.
2. Ignore License and Insurance
First of all, before hiring movers, make sure that they are authorized and insured. An excellent moving company has a US Department of Transportation number, especially if it crosses state lines. This means that they are registered and have passed any federal safety standards. More importantly, the company must be insured. In case accidents or damage happen along the way, you would be protected. Always request proof of insurance and what is covered.
3. Choosing Based on Price Alone
Price is necessary but not the sole determinant in selecting a moving company. Choosing only based on the lowest price and not checking the services can give rise to problems. Sometimes, very low quotations mean that a company cuts the cost to save money, ultimately resulting in poor service or damage to items. Instead, look for a good balance of affordability and quality. Compare quotes from various companies, but give more attention to the reputation and services of the respective company.
4. No Written Estimates
Verbal quotes are likely to make mistakes and surprise charges. Always insist on a written quote that includes everything that will cost and what they charge for services. An in-depth quote should reflect the labor, transportation, packing materials, and other incidentals. This written quote will be used as a guide against disagreements that may arise.
5. Not Asking About Extra Charges
Many movers charge extra for things like packing materials, long carries if your new home is a long distance from the truck, stair carries, or fuel surcharges. Always ask about any potential extra charges before you make your final decision. A transparent company will be straight with you about all costs.
6. Not Inquiring About Their Experience
Experience matters in the moving industry. Established companies have been around long enough to encounter challenges that arise. Check their experience with the various types of moves – residential, commercial, local, or long-distance. An old establishment will likely have the skills you need to ensure a smooth relocation process.
7. Not checking complaint record at the Better Business Bureau
It is very rare to find a moving service company that has no complaints. However, a high rating is recommendable to look for at the Better Business Bureau because such ratings and reviews will help you choose the best company. These companies are evaluated by members for a cost and they are open to tell how they deal with customers. It is important to be concerned that the mover of your choice is able to address and resolve your concern in a timely and efficient manner.
8. Ignoring Contracts
Always read the document before you sign a contract. A moving contract outlines the services to be provided and the terms and conditions of the agreement. Carefully examine cancellation policies, payment terms, and liability clauses. If you know the contents of the contract, you will be protected from any disputes or unexpected burdens you might face later.
9. Not Planning for Timing
Timing is the essence of this process of relocation. Often, moving services get busier during summer and on weekends. Make sure to reserve your chosen dates and prices early by booking your mover ahead of time.
10. Customer Service NOT read
Sometimes, customer service is thrown by the wayside when choosing a moving company. How a company treats you when hiring may indicate the service they will provide during your move. This should throw a red flag if bad communication strikes or unhelpfulness meets you when asking questions. A good moving company should be easy to communicate with and willing to answer your questions.
Hiring a moving company does not need to be so terrifying. If you avoid these ten common mistakes, the chances of a successful relocation will significantly increase. Research, ask questions, and understand the terms of your agreement. A good moving company like Kai Moving will be the difference between the safe arrival of goods for you and your stress-free moving experience. Happy moving!